At Sai Tours and Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information:
- Name, email address, phone number, and mailing address.
- Payment details, including credit/debit card information for bookings.
1.2. Non-Personal Information:
- Browser type, IP address, and usage statistics via cookies.
- Information related to travel preferences, such as destinations and booking history.
2. How We Use Your Information
The information we collect is used for:
2.1. Service Delivery:
- Processing bookings, reservations, and payments.
- Communicating about your itinerary, updates, or changes.
2.2. Personalization:
- Tailoring services based on your preferences and travel history.
2.3. Marketing and Promotions:
- Sending promotional offers, newsletters, or special packages (with your consent).
2.4. Improving Our Services:
- Analyzing usage trends to enhance user experience and offerings.
3. Data Sharing and Disclosure
We may share your data under the following circumstances:
3.1. Service Providers:
- With airlines, hotels, and other travel partners to process your bookings.
3.2. Legal Requirements:
- If required by law or to comply with legal obligations.
3.3. Business Transfers:
- In case of mergers, acquisitions, or business restructuring, your data may be transferred to the new entity.
4. Security of Your Information
We implement robust security measures to protect your data, including:
- Encryption of sensitive information during transmission.
- Regular monitoring and updating of our security protocols.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Understand user behavior on our website.
- Provide personalized content and recommendations.
You can manage cookie preferences through your browser settings.
6. Your Rights
As our valued customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Opt-out of marketing communications at any time.
To exercise these rights, contact us via the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. Sai Tours and Travel is not responsible for the privacy practices or content of these external sites.
8. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Changes will be updated on our website, and we encourage you to review it regularly.